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Member Relations Working Student

Intern / Student

About us

At InterNations, we’re dedicated to making expat life a great experience! With about 3 million members in 390 cities around the world, regular local events, interest-based groups, and useful information, InterNations is the biggest global network for people who live and work abroad. What started as an idea over ten years ago is now changing the lives of expats and global minds around the world each and every day. With a team from over 30 countries, we believe in the benefits of international experience, cultural exchange, and the power of bringing people together. Together we’re constantly growing and learning, coming up with new ways for our members to feel more at home, meet other international people, and enjoy their stay abroad.

We offer:
  • a growing, dynamic company with an international team
  • a friendly atmosphere and the space to pursue your ideas
  • regular workshops about work-related topics and soft skills
  • independent projects and training sessions for interns
  • weekly team breakfasts, fresh fruit, and regular team events

Are you the right one for our team?
Then send us your application (CV and cover letter) today!
About the Role
-Support Coverage on Weekends-

The customer-oriented support of our members, the development of quality assurance measures and quick response times are key factors contributing to the success of InterNations. As part of the Member Relations Team, you will ensure the ongoing satisfaction of our ever-expanding member base and be responsible for providing regular support coverage during the weekends and on public holidays – a minimum of 20 hours a month are required. You will work from home with a high level of flexibility and independence and will only come to the office for the weekly training. 

As a Member Relations Working Student at InterNations, you will:
  • act as the gatekeeper for our community by screening the incoming registrations
  • give our members help in case of technical difficulties
  • support other Community Management teams during the weekend and monitor incoming activities on our live platform
  • provide customer support to our members and answer emails in English

You meet the following requirements:
  • university student of any field of study
  • excellent written and spoken English
  • availability during weekends and on public holidays, starting in July 2018
  • good computer skills and experience with internet applications
  • strong communication skills, empathy and diplomacy
  • experience with online communities is a plus!
  • experience abroad and cross-cultural proficiency desired
  • interest and fascination for Web 2.0 applications and social communities

Your Application to InterNations

Thank you for considering employment opportunities at InterNations. Please fill out the following form. In case you are experiencing problems with the document upload, email your CV and cover letter to

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